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提供班車，免費午餐Position Overview:- Satisfaction of customers by timely handling of requests, managing of exceptions and provision of various reports regarding operation quality etc.能夠通過及時進行問題處理、異常處理和提供各類報表等來提高客戶滿意度。 Key Outcomes: - Timely and quality-oriented handling of various customer requests and operation exceptions.能夠及時和有效的處理客戶提出的各類要求以及操作異常。- Ensure timeliness and accuracy of various reports including daily reports, KPI reports, billing reports, etc.能夠確保及時和準確的提供各類報表，包含日報表、KPI、賬單等等。Position Accountabilities:- Timely response to various customer requests including inquiries, complaints, etc.能夠及時回復客戶的信息查詢和任何投訴意見等。- Prepare daily track